Cancer Information Service

Cancer Information Service (CIS) provides accurate, comprehensive and easy-to-understand information on all cancers and community cancer-related services and resources by toll-free telephone 1 888-939-3333 or online at

CIS is more than a helpline. Trained information specialists provide the most up-to-date information in a supportive manner that is easy to understand. Inquiries cover many other topics, such as clinical trials, managing pain and side effects, nutrition, complementary and alternative therapies.

CIS is tailored to provide cancer information and services relevant to local communities across Canada in English and French as well as with interpretation available in over 100 languages. There is an extensive selection of cancer publications, many of which have been translated to meet the needs of multicultural communities.

Address / Contact Info

Canadian Cancer Society BC & Yukon
565 W 10th Ave Vancouver, BCV5Z 4J4

Phone Numbers

Cancer Information Service: 1-888-939-3333
Toll-free (TTY): 1-866-786-3934
Fax: (604) 872-4113

Web Links

Location Map

Other Programs from This Organization

BC Cancer BC Cancer’s mandate covers the full spectrum of cancer care from prevention, screening, diagnosis and treatment, to research and education, to supportive and palliative care.
Camp Goodtimes Camp Goodtimes provides a safety-focused, medically supervised, fun and recreational experience for children and teens affected by cancer and their families.
Canadian Cancer Society Get trusted cancer information, locate community services, find help with travel & accommodations, borrow wigs & prosthesis, talk to someone who’s been there, adjust to life after treatment.
Cancer Connection Peer support for people with cancer and their caregivers.
Jean C Barber Lodge Affordable accommodations located across from the BC Cancer Agency – Vancouver Centre. A home away from home during cancer treatment with meals and support services.
Run to Quit Run to Quit pairs the quitting expertise of the Canadian Cancer Society with Running Room’s learn to walk or run 5km clinics. The program greatly increases a person’s chances of quitting smoking while encouraging increased physical activity.
Travel Treatment Fund Limited, short-term financial assistance to cover a portion of cancer-related transportation and accommodation expenses.
Wigs and Breast Prosthesis Banks Offering a wide range of donated wigs, headwear, permanent prostheses and bras to cancer patients throughout BC who have undergone surgery and cannot afford the cost of a wig or prosthesis.

This program was last updated on: 05 Apr 2022.